Cyprus-Forum.com

[cytrader]

Hello to all, I'm new here.

I read that is quite hard or impossible to let work your own router/adsl with Cytanet or Primetel internet providers.

After 1 month only, my router of Cyta is dead and they changed me luckely because they had one in shop or I could remain without internet till they could tell me where to go to change one etc etc.

I need perhaps my own routers and I usually I've one as back up of the same kind.

The routers of Cytanet are not good enought for me and make my job disturbed. Even if I can attach my router to their modem I still am in the situation that I need to buy one router from cyta if they sell it to me... as back up because I can't trust a router that dead in 1 month so for sure in 12 months I could remain again cheated by their modem/router.

So my question is:

1. Some of you is able to help me, even at payment, to resolve this problem and to connect directly a router/adsl to their service removing completely they router/modem?

In a lot of country of Europe this do not happen, this policy of Cyta is really damaging the end user that need to work with Internet.

2. There is the possibility with the BUSINESS packages to do what I need to do and so do not have their modem/router installed at all?

The same questions are valid for Primetel, I contacted them and they use the same system.

Perhaps in few days I will have both connections so I can choose with which to resolve this issue and which of them to cancel them as subscription.

About cablenet, because I think their cables will require same special hub/modem I don't think there I could eliminate their hub so I prefer to resolve with Cytanet/Primetel my issue and then use as back up mobile broadband or cablenet.

thank you in advance for who can help with the most recent and updated news and tricks about this.

Bye

[shahmaran]

Dude what are you saying?

You want to connect to the internet via your own modem rather than the one provided by your ISP?

Sorry it is very hard to understand what you wrote and I am not trying to be rude, just trying to help...

[paliometoxo]

just plug it in and ur good to go lol

[Sotos]

YOu can use your own modem if you want but Cyta will not provide any support for that. It is up to you to set it up and fix it whenever something goes wrong. Just stay with the one they provide you. You were unlucky and it broke in 1 month. I have mine for many years and it only broke once and they replaced it the next day.

[bill cobbett]

YOu can use your own modem if you want but Cyta will not provide any support for that. It is up to you to set it up and fix it whenever something goes wrong. Just stay with the one they provide you. You were unlucky and it broke in 1 month. I have mine for many years and it only broke once and they replaced it the next day.

Agree. Any router will work. My ISP here in GB told me this but they advised getting one from a list they gave me that they can support.

[paliometoxo]

yes but routers are easy to use and cytanet never help anyway their tech support is shit and the lady last time hang up on me they dont know what they doing.... i use my own router and modem just fine without problems..

[Raymanoff]

get Cablenet... 10bmit for 72Eur...

[paliometoxo]

i wish i could get cable but no cable in my village.. last i saw it was 99 euros though.. they made it cheaper again?

[CBBB]

get Cablenet... 10bmit for 72Eur...

The price is good, but their support is absolutely pathetic! I had excellent support from Spidernet since they first started (12 years ago?), but they have recently been taken over by Primetel and they are crap! Fortunately I have a couple of names of Spidernet people who I contact and still get looked after properly.

I should point out that my company's ISP is Cablenet and I use Spidernet/Primetel at home.

[Raymanoff]

Well, i never had to use their support...cant tell