Cyprus-Forum.com

[carleen]

Hi i wonder if anyone can help me i am waiting for a parcel to be delivered from usa a company called urban nutrition. i have been waiting 2 weeks now and still recieved nothing i have emailed them called them and they told me they have shipped my order and i should ring to see if my parcel had arrived here as customs can delay it. Who do i call here in cyprus as i visit my post office everyday there must be someone higher i can contact

[skyvet]

Carleen - I don't want to sound too negative, but last year we also waited for a parcel from the USA, which finally arrived after 3 months! Our parcel had also been "tracked" on computer which showed it had arrived in Cyprus quite quickly, but it took forever to be delivered. Other than pestering the Post Office (ours was the one in Larnaca) there's little else you can do as far as I know.
Incidentally, we're still waiting for 2 parcels from the UK which were posted in November/December 2006! Don't hold out too much hope for those!

[carleen]

ok i will keep pestering them or will go to the main one in larnaca to see if they can track it on computer thanks for your help

[devil]

Parcels do go astray, but many don't get through customs because they contain something that a zealous officer may consider as on the banned list (many foodstuffs, all plants and seeds, pharmaceuticals etc.)

[carleen]

i just called the customs office and they need a number of the parcel well i ordered this from the internet and they sent me a reicept but no package number so i cannot trace my order

[orokliniservices]

90% of parcels coming from North America take ages to arrive here in Cyprus. I even have mine delivered to a BFPO address here and it still takes 6-10 weeks to arrive.. stay patient it "should" one day arrive.

[carleen]

yes i think NJ was the state i will wait another week and see what happens just emailed the company back for the parcel number so maybe i can trace it if it has come. i have always been funny about ordering from the internet i just hope the parcel comes. thanks for your help.

[pitsilos]

why not use fed ex?

they deliver door to door

[carleen]

they never had fed ex as a choice it was intparcel, and in cyprus dont think we have fed ex here not sure in larnaca anyway.

[skyvet]

In our case, the missing parcels both contained Champagne - sent out by family and friends for our 10th Wedding Anniversary, including one bottle which had been ordered with a commemorative label - I hope who ever took them enjoyed them!