Hi. I had a free to view satellite package installed a week ago, the first day it was fine, but the next day the digi box seems to have locked, it just shows "on" all the time, I have unplugged it at the mains then when I switch back on i get a picture for 5 minutes then it goes off air. I have telephoned the company many times but it seems he is out of the country, I hope I have not been conned as he is in the main newspapers, that is why i went with them I thought I would get a good aftersales sevice, does anybody know how to unlock the box.
Thanks
Ange