Simon, that is so bad for her! I used to work with adults who had behavioural/learning problems. I've been punched on the nose a couple of times! It hurts. Unfortunately, it goes with the territory. Your partner is a wonderful person for working in this area.
GG and Bambina, "in the book" just means that I have a book of healing that I use for popping in requests for healing when I do the Reiki distance healing. Don't worry - first names only and no details!! Just found it was easier to keep track of than a box with bits of paper...
Love
Glen
(just dashing off to start a Reiki 1 class!)