Cyprus-Forum.com

[steverundle]

I applied for Primetel home on the 14th April, and was told that it would take 15 working days to complete installation due to having to get a line from CYTA

Despite numerous calls and follow-up from my side I was never given an installation date and last week decided to cancel the subscription due to the complete lack of information from Primetel. And now they have the audacity to with-hold my deposit as I've canceled within the term of the agreement

Am not impressed at all

Cheers

Steve

[AlSob]

Ok, I've waited for more than a month. Total scam. They promised to install connection in no more than 3 weeks, then they said they will install "next week".

Do I really can take all money back (I've paid 315 pounds including deposit) and cancel subscription? I asked about this a week ago in Primetel office and as I understand them, they can't return me any money.

[lisasol]

Ok. I have a unique situation. My family is moving to Lakatameia in July. Our son will be going to school over the Internet. His school is located in Alberta Canada. We need to know what ISP we should sign up with. He is on the computer for approx. 7 hours per day including 5 hours per week of real-time conferencing. We need fast and dependable Internet service. We will be arriving in the middle of July. We are renting a house that did not have Internet service before (only because they did not need it). I am concerned about how long it will take for installation as well.

Any info would be excellent.