Sotos wrote:You probably do not have the drivers installed. Installing the software I linked to above could also install the latest drivers. Did you try doing what I told you above?
GreekIslandGirl wrote:It (Flip) worked on my Windows 7 (that's what I used to have) and as I recall, I never had to download the software for specifically the Flip. The videos just came through when I went into my pictures downloads.
I can still access my old Flip videos that I had downloaded before - but I cannot access the ones I took yesterday!
GreekIslandGirl wrote:Sotos wrote:You probably do not have the drivers installed. Installing the software I linked to above could also install the latest drivers. Did you try doing what I told you above?
Hi Sotos, thanks, yes I downloaded from your link after uninstalling but I keep getting an error message. After a few attempts of uninstalling and re-downloading Microsoft came in asking me some trouble-shooting questions including whether this program worked on previous window settings and after answering all that and pressing various commands and requests I still get the same error message.
The only other thing I can think of is that my Olympus program for downloading photos from my camera keeps starting up when I plug in the Flip to the USB port and I wonder if that's interfering now.
supporttheunderdog wrote:GreekIslandGirl wrote:Sotos wrote:You probably do not have the drivers installed. Installing the software I linked to above could also install the latest drivers. Did you try doing what I told you above?
Hi Sotos, thanks, yes I downloaded from your link after uninstalling but I keep getting an error message. After a few attempts of uninstalling and re-downloading Microsoft came in asking me some trouble-shooting questions including whether this program worked on previous window settings and after answering all that and pressing various commands and requests I still get the same error message.
The only other thing I can think of is that my Olympus program for downloading photos from my camera keeps starting up when I plug in the Flip to the USB port and I wonder if that's interfering now.
If the olympus camera software is triggering it shows the flip is being recognised at least in part. Have you followed through on the olymus software to see if that will allow a down load of the videos? If not then What you msy need to do is to go in settings, default programs and reset the default progs so the Olympus program does not start automatically when you plug a cam in and then see what happens when you plug the flip in. .
If you need driver software, which several think may be the issue try here
http://www.driverscape.com/download/flip-video-camcorder-usb-device
No guarantees it will work.
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