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Amazon refund after 2 years

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Amazon refund after 2 years

Postby Sotos » Fri Jul 24, 2015 6:51 pm

Some time ago I started buying from all Amazon EU shops. I am using a plugin for firefox from a price tracker called keepa (https://keepa.com/ ). It shows you the price fluctuation for the product you are looking at any Amazon store, so you know if you are buying at the right time, and it also compares the prices for that product among the Amazon stores. You can also set a price and it will email you if the product drops below that price at any Amazon store. Anyway, I used to buy mostly from Amazon.co.uk, but after installing this plugin I realized that very often other Amazon stores have better prices for the same product. And sometimes 2 day shipping to Cyprus is much cheaper from Eurozone Amazon stores. Initially I feared that ordering from non-English Amazon stores would be a problem in case I needed support. But as it turns out you can email them in English and they reply in English no problem. The last issue I had with a product bought from Amazon.de was also resolved in an ideal way. It was an AV Receiver that I bought for over €450. 2 weeks before the 2 year warranty expired the receiver started having such issue. I initially contacted Onkyo (the manufacturer) but there were some issues because I bought it from Germany. But even without that issue Onkyo would just repair the receiver, something which could take some weeks. So I contacted Amazon... they agreed to take back the receiver and refund me all the money I paid for it 2 years ago. They even paid for my expenses to ship the receiver back to them. So great support from Amazon as always ... and you should feel confident to shop from any of the other Amazon EU shops. So far I ordered things from all of them (.it .es .de .co.uk .fr) Note that Spain and especially Italy have higher VAT, which is reduced to Cyprus VAT at checkout. So you pay less than the price shown.
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Sotos
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