Ron Doran wrote:Still no joy. Am thinking of looking in 'Command Prompt?'
Ron, if you like download and install the following utility on the offending laptop.
(Get the one that reads
“For the instant customer” next to it)
http://www.teamviewer.com/en/download/index.aspxTomorrow night (Thursday) at 8:30pm do the following…1. Log onto the forum with the offending laptop wired to the Thomson.
2. Minimize the CF and run the “TeamViewer QuickSupport” utility you installed earlier.
3. Send me a private message with those numbers and password that will appear when you run this tool.
4. Sit back and watch me fix it remotely (free of charge).
Good luck!