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Customer Service in Cyprus

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Postby paliometoxo » Mon Oct 18, 2010 5:28 pm

pretty-as-pink wrote:
paliometoxo wrote:its almost as bad as in england where all the call centers forward you to india

yeah now that is shite customer service when you dont understand what they are saying, but hey equal rights and all that when applying for a job in the uk!!!!


and much better pay :D
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Postby Oracle » Mon Oct 18, 2010 6:32 pm

BOF wrote:
Oracle wrote:What's with all these needy people that need soothing encouragement to go shopping? You either need to buy something or you don't.

well i know you lived in UK Ms Trunchbull so you know its not about "soothing encouragement" its about level of service and knowledge of the product.. you also know that there is a thing called politeness and manners, or dont you?
Do you think staff in John Lewis or Harrods are soothing encouragement?
because their profit levels show that people enjoy shopping there.
You are right, you go into a shop to buy something, end of.
However if your served by a salesperson who is on their mobile the whole time whilst serving you, doesnt even look at you, checks their nails or fiddles with their hair, points to the bill total on the till display and just puts your change on the counter and then ignores you completely...... are you happy with that and will you go back again?


I have never met such extremes of rudeness, anywhere in the world, that would endeavour me to single out a country for admonishment with the hyperbolic warning of heading towards "downfalls in Cyprus". Hence, any extra requests on my part for perfected customer services would be tantamount to entertaining the notion that shopping is purely for fun, leisure, relaxation and socialising. It is none of those; despite my having no gripes about shop assistants and their manners. It is a purely functional exercise, performed out of necessity.
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Postby Milo » Mon Oct 18, 2010 8:09 pm

Niceties and manners are a two way street, give a smile and its rare not to get it back in my experience, blimey in Cyprus was my very first experience of asking me would I like a coffee while I waited for the boss to give me a price, and a cigarette :shock: course that can,t happen any more but a nice touch I thought as at that time I had,nt bought a thing. Would,nt happen in Ikea :roll:

Tend to feel that the younger element in these boring jobs are not there to be nice all day and actually I dislike staff who hover round me while I am just looking, maybe I look a bit shifty :? Yeah some staff ignore speak on mobiles etc but I,m more concerned IF she is charging me correctly that is what I check the rest is hardly important. I do though get to know my local butcher, baker, kiosk, taverna and garage owner etc and they know me now, that is what is important, to nurture both ways in your own locality which works well for all of us then.

One of our local taverna's gave us very shoddy service when we took quite a few visitors there we complained at the time it was,nt rectified and no apologies were given the chef came out and was quite rude, we never returned for 18 months and we had been eating there for over 4 years, we went back in August, nothing was said BUT the owner spent a long time talking to us after and did some explaining about his life at the time, I wished we had known before what he was going thru we would have never stayed away. There is very often a reason, and one bad service really should not affect anyones judgement for good imo, sometimes we are to quick to judge.
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Postby SSBubbles » Mon Oct 18, 2010 11:05 pm

pretty-as-pink wrote:
SSBubbles wrote:pretty in pink. I am sorry to have to say this, but you have to stop being so negative about everything! There are good and bad things here in Cyprus as there are anywhere in the world. Maybe you frequent the 'wrong' places!

oh stop moaning, there is plenty of negativity on here without me you know!!
I quite like cyprus but I saw more shit going on there than the 33 years I lived in the uk!!
I am out spoken, therefore get used to it ok :)


I was not moaning but trying to assist you; obiously you are not pink enough to realise this! Sh*t as you say does happen, but open your eyes girl for once in your adult life! :roll:
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Postby SSBubbles » Mon Oct 18, 2010 11:06 pm

beverley10 wrote:I must be one of the lucky ones when it comes to buying in Cyprus.With the exception of the developer who's "after sales service" is non existant to the point of bullying everything else we purchased from white goods to heaters,fly screens and furniture we received wonderful service that sometimes made me wish the same could be said of the UK.Delivery was on time,and fixed in and tested before they would take the balance of payment which was considerable in some cases.I felt we got value for money and all were Cypriot bussinesses.
Supermarkets also are very helpful and on my birthday they valetted my car for free at our local petrol station.
Only grumpy person is the owner of peyias supermarket behind the church ( you know who I mean).


Come on beverley, name and shame! :wink: :lol:
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Postby pretty-as-pink » Mon Oct 18, 2010 11:52 pm

SSBubbles wrote:
pretty-as-pink wrote:
SSBubbles wrote:pretty in pink. I am sorry to have to say this, but you have to stop being so negative about everything! There are good and bad things here in Cyprus as there are anywhere in the world. Maybe you frequent the 'wrong' places!

oh stop moaning, there is plenty of negativity on here without me you know!!
I quite like cyprus but I saw more shit going on there than the 33 years I lived in the uk!!
I am out spoken, therefore get used to it ok :)


I was not moaning but trying to assist you; obiously you are not pink enough to realise this! Sh*t as you say does happen, but open your eyes girl for once in your adult life! :roll:

oh bogg off will you!! I am making comment the same as everyone else ok.
If you dont like what I say then thats your hard cheese.
If you cant make a simple comment in return based on the subject without picking holes in people, then you have a problem.
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Postby pretty-as-pink » Mon Oct 18, 2010 11:54 pm

pretty-as-pink wrote:
SSBubbles wrote:
pretty-as-pink wrote:
SSBubbles wrote:pretty in pink. I am sorry to have to say this, but you have to stop being so negative about everything! There are good and bad things here in Cyprus as there are anywhere in the world. Maybe you frequent the 'wrong' places!

oh stop moaning, there is plenty of negativity on here without me you know!!
I quite like cyprus but I saw more shit going on there than the 33 years I lived in the uk!!
I am out spoken, therefore get used to it ok :)


I was not moaning but trying to assist you; obiously you are not pink enough to realise this! Sh*t as you say does happen, but open your eyes girl for once in your adult life! :roll:

oh bogg off will you!! I am making comment the same as everyone else ok.
If you dont like what I say then thats your hard cheese.
If you cant make a simple comment in return based on the subject without picking holes in people, then you have a problem.

And I most certainly do not need guiding by anyone especially if they have a name like bubbles :lol: :lol:
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Postby SKI-preo » Tue Oct 19, 2010 6:13 am

Good service is expensive but you don't always get what you pay for.


Some generalisations
Poms, New Zealanders & Canadians provide the best customer service I have ever experienced. (Anglo) Australians are generally more likely to be rude and unpleasant and I think tourism in Australia is seen as an industry whose purpose is to keep the mentally retarded in employment. I am so over Australian rudeness. Americans are sickly sweet but at least they are thankful to have a job you have to tip for everything including the guy who gives you dunny paper at restaurant toilets. I feel too guilty to chuck piss. Japanese hospitality is over the top. Hospitality workers are like robots from an alien planet.

Cypriots think the hospitality industry is one step before prostitution accordingly the best customer service is from in Cyprus is from vending machines.
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Postby miltiades » Tue Oct 19, 2010 9:36 am

SSBubbles wrote:
beverley10 wrote:I must be one of the lucky ones when it comes to buying in Cyprus.With the exception of the developer who's "after sales service" is non existant to the point of bullying everything else we purchased from white goods to heaters,fly screens and furniture we received wonderful service that sometimes made me wish the same could be said of the UK.Delivery was on time,and fixed in and tested before they would take the balance of payment which was considerable in some cases.I felt we got value for money and all were Cypriot bussinesses.
Supermarkets also are very helpful and on my birthday they valetted my car for free at our local petrol station.
Only grumpy person is the owner of peyias supermarket behind the church ( you know who I mean).


Come on beverley, name and shame! :wink: :lol:

The next time you come across this grumpy supermarket man tell him that you Miltiades from Stroumbi the Great and he sends him this message : yiati ise toso horgatis ? Den xeris oti apo emas tous eglezous vyazis to psomi sou ?
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Postby PENPOINT » Tue Oct 19, 2010 2:24 pm

I know the trick! In order to get good customer service you must speak foreign languages!
For example you go to a pizza place in Santaroza and you get served only if you "spik roman"
Try Pizza Hut in Strovolos and you must speak English or Polish and if you go to most hotels you should be able to say Pazalusta and Spasimba!!!
Speak Greek and you are screwed!
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