Malapapa wrote:Viewpoint wrote:Mala what a slap in the Face not exactly the result you expected the word legitimate must have stuck in your throat. They even referred to the trnc central bank as being the regulating body man what a result.
You've no idea how useless the UK FCA is, allowing some junior on the customer advice desk to score such a monumental own goal - and on FSA letterhead paper, too!
Malaprop,
How predictable was it that when they didn't support your complaint, it was because the UK FSA is "useless"? If you knew they were useless, why did you write to them?
1. How do you know the reply to your complaint was from a "junior"?
2. Even if she was a "junior", do you really think that the FSA allows "juniors" to answer "serious" complaints without reference to their superiors?
3. Do you really think "juniors" are allowed to write on FSA letterheaded paper unsupervised?