Cyprus-Forum.com

[Its Me]

HELP.
i have connected two desktop PC`s to my router Speedtouch 585v6 now both pcs are running so slow and even freezing frequently. even if we unplug one of the pcs the problem is still occurring do i need a new or better router? have i broken it? . i have reset the router by pushing in the reset button on the back.
i have done a bandwith test the results were:

Download 1.96 mbps
Upload 0.15 mbps

Ping test result was:
line quality B+
Ping 46ms
Jitter 7ms
unable to test packet loss.

although i have done all these tests i don't even know what they mean in terms of good bad or indifferent.
could anyone give a bit of free advice before i go to the garden shed and find some rope to end my technophobia nightmare once and for all.

frustratingly

peter

[Z4]

Hi Peter

Is it running slow just on the internet or in general??

[Its Me]

just on the internet

[Z4]

Ok, try this. Click on tools - internet options - advanced tab. Then press restore advanced settings.

Try that. I had a problem abit ago where the internet was running dog slow. I had just installed Skype and it installed some plug in when I loaded up a web page. I re-installed the application and everything was sorted.

[Its Me]

will do Z4, will let you know how i get on...thanks

[Z4]

No problem. There are a few other things we can try too.

[Its Me]

okay Z4 tried that no change i am afraid

[Z4]

how long have you the machine?
what operating system are you running?
have you tried clearing the history/cookies etc?
do you run skype?

[Its Me]

one is 2 years old windows xp prof 2002 service pack 3 2core 2 duo 180gb h/d 1. 79 ghz 0.99gb ram

the other is 3 years old windows xp prof service pack 2 160 gb h/d 1 gig ram

when we first conected the 2nd desktop pc to the router, that night it worked just fine, but from the next morning {the first time we had re-booted both pcs it was just slow on both pcs} which was about 1 week now.

def-ragged both cleaned registers on both with ccleaner plus the usual maintenance.

[Get Real!]

If this is the i-choice package you’ve got, then disconnect and reconnect here…
http://www.i-choice.com.cy/user_site.asp?t=g0obb1cm

If no i-choice but only Internet access then do it from here…
http://www.dslaccess.com.cy/home?t=g0obpiex

If it’s a NEW connection then call the support number to have your account properly upgraded to whatever speed you paid for.

To play with the Thomson’s configuration options click this…
http://dsldevice.lan/cgi/b/bb/?ce=1&be=0&l0=1&l1=-1

Online CYTA connection guide…
http://enews.cytanet.com.cy/2009/02/13/ ... Access.pdf