Life back in the UK after several months absence in the land of the living, Cyprus.
Terminal 5 is a modern, pseudo Richard Rogers-inspired Hades
BA Information desk A dozen state of the art computers and 3 Asians manning them failed to come up with any idea where BA may deliver their cargo of trusted family pet. The best they could come up with was, go outside the Terminal and ask a Taxi driver
BA .... You Stink!
BTW: The High-tech Car locator at the Parking Lot does not work!
Poor Hubby was lulled into ignoring where he parked by this contraption, but the extra hours delay whilst we circled overhead at Heathrow to take in the glorious views of Staines revealed the folly of this trust!
Still the garden is lush and verdant, if not overgrown and wild.