by Crivens » Sun Oct 28, 2007 4:16 pm
You cannot order from the English site. Even though everything really comes from France and I'm betting every site has the same back end server, you just cannot do it.
I emailed them ages ago and they said use the Cyprus site. Even though in Greek.
So I did. Firefox translaters can help, but also mess up the payment stage. Nice. The main thing to remember is that the UK site and the Cypriot site almost match completely. So if you have both open at once then follow it through on both. Should be fairly obvious, but a bit nervewracking when you are confirming hundreds of pounds worth of order and don't understand a word (there is obviously a limit of how far you go on the english site).
Anyways, another word of warning is that one of my orders somehow got confused between the english and cypriot orders, so I ended up with an order to my old UK address. Best thing I have found is to make sure both sessions are open in different windows (not tabs). Even better is to use one in Firefox and the other in IE. Then you can be sure that they aren't going to get their knickers in a twist.
But if you do all that then it does work. I've ordered a couple of items from them since being here and they all arrived within a week (in stock when ordered).
Email though complaining about the lack of English for ordering to Cyprus. I mean if enough people complain they may do something about it. Considering it all comes from the same place with the same back end system by the looks of things, then they are just being lazy.
Cheers