by NELLSON » Wed Jul 25, 2007 9:01 pm
HI, BAZ
YOU DONT HAVE TO WORRY ABOUT YOUR NEW HOTEL THE AVANTI.I GOT MARRIED IN PAPHOS LAST AUGUST AND STAYED AT THIS HOTEL IT WAS FIRST CLASS.LOVELY POOL AREA ETC . THIS YEAR FOR OUR ANNIVERSARY WE THOUGHT WE WOULD TRY LIMASSOL, ATLANTICA OASIS, BECAUSE OF KIDS FACILITIES ETC ON THE 22ND AUGUST,BUT AFTER SEEING PROBLEMS PEOPLE HAVE HAD THROUGH THIS FORUM WE GOT IN TOUCH WITH THOMPSONS AND WANTED SOME EXPLANATION.AFTER HOURS ON PHONE THEY FINALLY ADMITTED A PROBLEM AND SAID THEY WERE TRANSFERING PEOPLE TO THE ST GEORGE HOTEL IN PAPHOS WHICH FOR US WAS UNACCEPTABLE NOT VERY CHILD FRIENDLY! ONLY MINUTES AWAY FROM AVANTI WHICH WAS LAST YEAR! WE WANTED DIFFERENT RESORT! CORAL BAY, THOMPSON CHECKED AVAILABILITY AND SAID WE WOULD HAVE TO PAY THE DIFFERENCE £170. I WANTED SOME ANSWERS AS WHY THEY COULD SEND US TO A 5 STAR PLATINUM UPGRADE AT NO EXTRA COST, THEN WHEN WE WANTED ONLY 4 STAR IN CORAL BAY IT WAS GOING TO COST US (DONT THINK SO!) ANY WAY TO CUT A VERY LONG STORY A BIT SHORTER I STUCK TO MY GUNS AND WAS ADAMANT I WAS PAYING NOTHING EXTRA AND FINALLY AFTER MANAGER WAS ON THE PHONE OUT THE BACK OF SHOP FOR 20 MIN OR SO SHE COME BACK AND SAID WE COULD HAVE CORAL BAY AT NO EXTRA COST AND I GOT £17 CASH BACK AFTER NEW CALCULATIONS NOT BAD IN THE END. AS FAR AS COMPENSATION GOES WHEN WE BOOKED OASIS WE GOT FREE CHILD PLACE ON HALF BOARD BASIS BUT CROWN HORIZON RESORT IN CORAL BAY DOESNT OFFER THEM BUT WE GOT OURS IN THE WAY OF COMPO, ABOUT £400 IF WE BOOKED THERE ORIGINALLY I WAS HAPPY IN THE END AFTER ALL THE STRESS OF SORTING THINGS OUT. YOU CAN PUT A LETTER IN EXPLAINING YOUR SITUATION AND SEE IF YOU GET ANY JOY WITH COMPO BUT IF HOTEL DOES FINALLY OPEN BEFORE YOU WERE SUPPOSED TO TRAVEL MY GUESS IS THAT THEY WILL SAY IT WAS OPEN FOR BUISNESS BUT YOU DECIDED TO MOVE NOT US TELLING YOU TO.!!! SO MY ADVICE!! TO ANYBODY TRAVELLING TO OASIS SOON GO TO YOUR TRAVEL AGENT ARMED WITH ALL THE INFORMATION YOU CAN ABOUT WERE YOU!! WANT TO GO, AVAILABILITY COSTS ETC, INSTEAD OF LETTING THEM TELL YOU WERE THEY!! WANT TO PUT YOU ITS YOUR HARD EARNED CASH DONT BE PUSHED AROUND STICK TO YOUR GUNS AND LET THEM NO WHOS BOSS. GOOD LUCK ON YOUR WEDDING / HONEYMOON I AM SURE YOU WILL HAVE A LOVELY TIME AT THE AVANTI WITH ITS SWIM UP BAR, EVERYBODY ELSE REMEMBER!! DO NOT!! PART WITH ANY MORE CASH AT TRAVEL AGENTS ITS THEIR FAULT NOT YOURS GOOD LUCK SEE YA ,NELLSON.