I also heard that the Miramare is a lovely hotel - but not a 'holiday' hotel. I got £273 back after we were moved to the Poseidonia, as it turned out to be cheaper at the moment, even though it is a four * and the Atlantica was a 3*+.
My uncle, who lives out there, went to see our new hotel, and said it looked lovely, right on the beach, not stuck in the middle of nowhere. Ideal for families who want a proper beach holiday.
Nobody should still be having problems. If you are it's the hotel's fault as they were (not sure if they still are) releasing bookings back to the tour operators. Keep on at everybody you can and Good luck!